Privacy Policy – Lisburn Handyman Services

At Lisburn Handyman Services, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

1. Information We Collect
When you submit a request through our website or contact us directly, we may collect personal information such as your name, phone number, email address, town/postcode, job details, and any photos you upload for quotation purposes.

2. How We Use Your Information
We use the information you provide to respond to enquiries, provide estimates, schedule services, communicate about your requested work, and improve the quality of our services.

3. Job Photos and Uploaded Files
If you upload photos or documents through the website, they will only be used to assess your requested job and provide an accurate estimate. These files are kept confidential and are not shared publicly.

4. Communication
By submitting your contact details, you agree that Lisburn Handyman Services may contact you by phone, email, or message to discuss your request, provide quotes, confirm bookings, or follow up on completed work.

5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information will only be shared if necessary to complete your requested service, comply with legal obligations, or protect our business and customers.

6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Website Analytics and Cookies
Our website may use basic analytics tools or cookies to understand how visitors use the site, improve functionality, and enhance the user experience. These tools do not personally identify visitors.

8. Data Retention
We retain customer information only for as long as necessary to provide services, maintain records for business purposes, and comply with legal requirements.

9. Your Rights
You have the right to request access to the personal information we hold about you, request corrections if any details are inaccurate, or ask for your data to be removed where legally permitted.

10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you can contact Lisburn Handyman Services using the details below:

Email: mylo.wolfe@gmail.com
Phone: +44 7849 535491
Location: Lisburn, BT27/BT28, Northern Ireland